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Useful phrases for letters of complaint

Közzétéve ekkor: 2017. november 29. 15:01

I am writing to express my dissatisfaction with/at…

I was surprised/shocked/horrified to find…

I returned/explained/requested…

What made matters worse was that…

Furthermore/In addition/What is more…

As if this were not enough…

On top of all this…

As a consequence…

This caused me to…

I am sure you will appreciate that this level of service is unacceptable.

I expect to be compensated for the inconvenience I have been caused.

I expect better service from a company of your reputation.

Please replace the goods as soon as possible.

I would like a full refund.

I would like to know what action you will take to rectify this situation.

In future I shall take my custom elsewhere.

I look forward to a prmpt reply/a full explanation.

I await your response/comments.



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